Hero Royal Mail postmen battle coronavirus with new rules to help fight spread

Royal Mail bosses have introduced new coronavirus safety measures to ensure its 160,000-strong workforce adhere to social-distancing guidelines.

Hero posties across the country have been given new rules to ensure the safety of workers and customers.

Thousands of postmen and women step out to deliver mail every day providing a vital service to the nation.

Unlike thousands of self-isolating Brits, posties are key workers, and put themselves in harm's way to make sure Britain gets what it needs.

Royal Mail told Daily Star Online the postal service will now be introducing a new rules to ensure they do everything possible to stop the disease spreading, like allowing only one person in a delivery van at any one time.

Processes have been reviewed to minimise contact between colleagues, urging them to stay two metres apart wherever possible.

In cases where Royal Mail posties need to hand mail to a customer, the company is temporarily not handing over hand-held devices to capture signatures.

Postmen and women will instead log the name of the person accepting the item themselves, and can sign on their behalf if the customer allows.

Customers, including those self-isolating, can also opt to have their item placed at their door.

Posties will then knock on the door and step back at the recommended two metre safe distance as they watch while the householder retrieves the item.

In a statement given to Daily Star Online, Shane O’Riordain, Royal Mail Managing Director of Regulation and Corporate Affairs said: “Royal Mail takes the health and safety of its colleagues, its customers and the local communities in which we operate very seriously.

"Public Health England states that there are no additional precautions needed for handling post or packages. We have introduced a range of new social distancing measures aimed at offering further protection to our colleagues and our customers.

"The vast majority of mail can be posted safely through the letterbox without any interaction with the customer at all.

"In cases where we need to hand mail to the customer, we have introduced a number of new processes.

"We are temporarily not handing over our hand-held devices to customers to capture signatures.

"Postmen and postwomen will instead log the name of the person accepting the item, and can sign on their behalf.

"This will apply to all deliveries that require a signature."

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He added: "Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through their letterbox, we will place their item at their door.

"Having knocked on the door, we will then step aside to a safe distance while they retrieve their item.

"This will ensure the item is delivered securely rather than being left outside.

"If they are unable to come to the door at all we will issue a ‘Something for You’ card, advising of other ways they can arrange to get their item.

"For example, by getting a friend or family member to collect the parcel from our local Customer Service Point on their behalf."

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