Couple warn over ‘nightmare’ scam after courier fails to deliver £5k campervan

A couple who forked out £5,000 to buy a campervan are warning others to beware of scams after their vehicle was never delivered.

June and Alastair Rafique, from Fort William, Scotland, paid the money for a Volkswagen T4 to a private seller last month.

But although it was collected from the seller as arranged, the courier never delivered it to the Rafiques, and now they’ve been left out of pocket, reports the Daily Record.

Mum-of-one June, 49, said: “It’s a disgrace the way we’ve been treated and we want to warn others to be vigilant when using courier companies.

“When you go through a big company, you expect your van to turn up. We thought it was 100% safe but it’s been a nightmare.”

June and Alastair, 53, found the van on Gumtree and used Shiply, an online marketplace where transport services bid for work, to find a courier to transport it the 350 miles from Crewe, Cheshire, to their home.

They agreed to pay £300 and handed over a £99 deposit to Shiply.

The couple were notified the van had been collected as planned on October 27, but then the delivery time of 7.20pm came and went with the vehicle nowhere to be seen.

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June said: “The previous owner has been in touch with police and given them a statement. They have a description of who it was who collected it but the chances of getting it back are very slim.”

To rub salt into their wounds, the couple have had their insurance claim turned down.

They say the van was registered as a light commercial vehicle as it needed work before it could be used as a camper van, but their insurance disagrees and has told them their claim is void. They are now consulting lawyers.

A spokesman for Shiply said: “Fraudulent transport providers are extremely rare – 99.96% of transactions go ahead without serious issue.”

The courier the couple chose had been listed on the site for a matter of only days and had not built up a user rating.

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